Support

Customer-support cases and account recovery. These sit on ubi-services but expect a dedicated session with Main Auth 4391c956-8943-48eb-8859-07b0778f47b9 — often a third ticket after profile + game, via ticket exchange.

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List cases

GEThttps://public-ubiservices.ubi.com/v1/profiles/me/global/cshelp/cases/api/cases/

Auth

Ticket

App ID

Main Auth 4391c956-… (3rd session)

Host

public-ubiservices

Support cases for the authenticated account.

Headers

Standard headers with that third session.

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Case detail

GEThttps://public-ubiservices.ubi.com/v1/profiles/me/global/cshelp/cases/api/case/{caseNumber}

Auth

Ticket

App ID

Main Auth 4391c956-… (3rd session)

Host

public-ubiservices

One case. {caseNumber} comes from the list.

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Account recovery

POSThttps://public-ubiservices.ubi.com/v1/applications/global/cshelp/cases/api/account-recovery-cases

Auth

None

App ID

Main Auth 4391c956-…

Host

public-ubiservices

Submit an account-recovery case. Requires reCAPTCHA.